Service Information Report

TM 9-2320-312-24-2

Troubleshooting Section

Recommendations

i. Solution Stop the transfer of files. Access

information about the ECM Status under the

menu for the ECM. Ensure that the ECM on the

Customer's Complaint

engine is for an On-Highway truck application.

Provide a copy of the Troubleshooting, "Driver

Note: The amount of time that is required to flash a

Questionnaire". Include comments in as many

personality module is significantly longer than earlier

categories as possible. The following information is

applications. The amount of time that is required

of particular importance:

to flash a personality module with a 7X-1700

Communication Adapter is approximately ten

Indicate whether the Check Engine Lamp was

minutes or more. The amount of time that is required

ON continuously or whether the Check Engine

to flash a personality module with a MPSI Pro-link

Lamp was ON intermittently.

with the Caterpillar cartridge as a communications

adapter is approximately 20 minutes or more.

Indicate the symptoms of vehicle operation that

are present.

Note: If you access the ECM status under the menu

for the ECM, but you do not program the personality

Cause of Failure

module, complete the following procedure. Before

using the ET, turn the vehicle's ignition keyswitch

Comments on the Cause of Failure should include

to the OFF position, and then turn the vehicle's

the number of diagnostic codes that were logged.

ignition keyswitch to the ON position. If the ignition

Comments should also indicate if the code was an

keyswitch is not cycled after reading the ECM

Active Code. Indicate the source of the problem.

Status, the ECM will not communicate with your

Also indicate the method that was used to discover

service tool or the ECM will not start. Cycling

the problem. Examples of the methods that were

the ignition keyswitch is not necessary after the

used to discover the problem could be one of the

personality module has been programmed by using

following methods:

the WinFlash PC Program.

A specific procedure in the manual was followed.

6. Start the engine and check for proper operation.

A visual inspection indicated that wire abrasion

a. Program any parameters that were not

on the engine harness existed.

previously in the old personality module

if a 253-02 Check Customer Or System

An engine dynamometer test indicated that the

Parameters (56) diagnostic code is active.

power was below the specification at 1700 rpm

Read the diagnostic code from the ET Active

due to the loss of the no. 4 injector and an engine

Diagnostic Code screen in order to determine

dynamometer test indicated that the power was

the parameter (parameters) that requires

below the specification at all engine speeds

programming.

above 1700 rpm due to the loss of the no. 4

injector.

b. On initial powerup of a new ECM, six

parameters must be programmed to avoid

Be as specific as possible.

a 253-02 Check Customer Or System

Parameters (56) Diagnostic Code: Full Load

Repair Procedure

Setting (FLS), Full Torque Setting (FTS),

Vehicle Speed Calibration (ppm), Rating

Comments on the Repair Procedure should include

Number, Engine Serial Number, and Injector

the following types of information:

Trim Codes. Refer to Troubleshooting,

"Programming Parameters".

The wiring harness was repaired.

The FLS was changed per the factory's

i01183143

instructions.

Service Information Report

SMCS Code: 1000

After verifying the correct repair has been performed

on the vehicle it is critical to provide brief, detailed

information. This information helps Caterpillar better

serve you and the Customer.