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81
TM 9-2320-312-24-2
Troubleshooting Section
ECM power supply
Note: Crank the engine for 30 seconds. Allow time
for the starter motor to cool. Crank the engine up
Personality Module
to five times in order to purge the air from the high
pressure oil system.
ECM
Hydraulic Electronic Unit Injectors
1. Connect the electronic service tool to the cab
Engine speed/timing signal
data link connector.
Injection actuation pressure control system
2. Check the communications between the ECM
and the electronic service tool.
Engine software
3. Ensure that the ignition key switch is in the ON
Theft deterrent
position. Attempt to access one of the electronic
service tool status screens.
Fuel supply
If the electronic service tool indicates that the
Combustion problem
ECM will not communicate go to the next step. If
the ECM communicates go to "Engine Software".
Recommended Actions
Note: A new ECM has a Personality Module that
is not programmed. A Personality Module that
Perform the following diagnostic procedures in
is not programmed will cause this symptom.
order:
Accessing the ECM status in the electronic service
tool WinFlash Program without programming the
Ignition Key Switch
Personality Module will cause the engine not to
start or accessing the ECM status in the electronic
1. Connect an electronic service tool to the cab
service tool WinFlash Program without programming
data link connector.
the Personality Module will cause the engine not to
communicate. Cycling the ignition key switch from
2. Access the status of the ignition key switch.
the OFF to the ON position will correct this problem.
3. Slowly cycle the ignition key switch on and off
Engine Protection Devices
while the status of the ignition key switch is being
monitored. The status should indicate the state
of the switch.
1. Check aftermarket engine protection devices.
These devices usually interrupt power to the
If the ECM will not communicate and the ignition
ECM and the ECM will not communicate with the
key switch is in the ON position, refer to the next
electronic service tool.
step.
2. Check for the correct installation of the
Note: If the Idle Shutdown is used or the PTO
aftermarket engine protection device.
Shutdown Time is used, the status of the ignition
key switch may indicate that the switch is ON even
3. Check for the correct operation of the aftermarket
though the ignition key switch is turned to the OFF
engine protection device.
position.
Note: It may be necessary to disable the aftermarket
engine protection device before you continue.
Engine Oil Pressure
4. Verify the voltage supply at the ECM.
1. Check the engine oil level. Engine oil is used to
activate the high pressure hydraulic pump.
ECM Power Supply
2. Ensure that the engine oil meets the
recommendations of the engine manufacturer.
1. Verify that the ECM is receiving battery voltage.
Refer to Operation and Maintenance Manual for
further details.
2. Check the electrical power supply to the ECM.
3. Check for air in the high pressure oil system.
3. Check the power connection of the ECM and the
ground connection of the ECM.

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