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TM 9-2320-312-24-2
Troubleshooting Section
The CaterpillarMessenger provides the ability to
When the Caterpillar FIS downloads the information,
enter an ID code for an operator in order to divide
the Caterpillar FIS also resets the ECM in order to
the information for two operators.
prepare the ECM for the next interval of engine
operation. The information can be downloaded to
The CaterpillarMessenger may be used in order to
a computer with the Caterpillar FIS program, or
tag portions of the operating information into two ID
the information can be downloaded to an Argo
codes. The ID code and the information regarding
Mobile Data Tool (MDT). The Argo Mobile Data Tool
the operation of the engine cannot be viewed from
(MDT) is then connected to a computer in order to
the display. Only the Caterpillar Fleet Information
download the information.
Software (FIS) can view this information. The ability
to reset any of these parameters is dependent on
Programmable Parameters
customer parameters in the ECM.
Certain parameters that affect the operation of
The CaterpillarMessenger will display operating
the HEUI truck engine may be changed with the
information such as engine rpm, coolant
electronic service tool. The parameters are stored
temperature, boost pressure, etc.
in the ECM, and the parameters are protected
from unauthorized changes by passwords. These
The CaterpillarMessenger will also display engine
parameters are either system configuration
diagnostic codes with the PID-FMI Diagnostic
parameters or customer parameters.
Codes. The Caterpillar Messenger will also display
a brief text description of the diagnostic codes.
System configuration parameters are set at the
factory. System configuration parameters affect
An available feature of the Caterpillar Messenger
emissions or power ratings within an engine family.
is the Theft Deterrent. The Theft Deterrent allows
Factory passwords must be obtained and factory
the driver to input a password prior to shutdown.
passwords must be used to change the system
The Theft Deterrent will prevent the engine from
configuration parameters.
restarting until the password is successfully entered.
The CaterpillarMessenger must have the version of
Customer parameters are variable. Customer
software that is capable of supporting this feature.
parameters can be used to affect the following
characteristics of the engine within the limits that
An "Auto-Enable" option is available as a Theft
are set by the factory, Caterpillar Engine Monitoring,
Deterrent on personality modules which are
and PTO operation:
datedJUL99 and newer. If this option is selected,
the Theft Deterrent feature will automatically be
Cruise control
activated when the engine is shut down. The driver
must input the correct password in order to start
Vehicle speed limits
the engine.
Progressive shifting
Fleet Information Software (FIS) (JUL99
and Newer Personality Modules)
Rpm ratings
Power ratings
The Caterpillar Fleet Information Software (FIS) is
another method that can be used to review engine
Customer passwords may be required to change
operating information. Engine operating information,
customer specified parameters.
which includes the following elements of data may
be accessed with Caterpillar FIS:
Some of the parameters may affect engine operation
in an unusual way. A driver might not expect this
Histograms
type of effect. Without adequate training, these
parameters may lead to power complaints or
Custom data
performance complaints even though the engine's
performance is to the specification.
Information that is tagged by the ID code
Refer to Troubleshooting, "Customer Specified
Maintenance indicator information can also be
Parameters".
accessed by using the Caterpillar FIS.

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